Clàudia Istar - Bespoke jewelry

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Privacy policy

1. General provisions:

We inform you that any personal data you provide through this website will be processed by Clàudia Istar as data controller. Clàudia Istar is the owner of this website, domiciled at Andorra la Vella, registered in the Companies Register of the Principality of Andorra with tax registration number F-378712-P. Clàudia Istar informs you that for any matter related to Data Protection, you can contact our Data Protection Officer in accordance with letter b) of section 2 of this policy of privacy.

Contacting and electronic procurement of products and services offered through this website by Clàudia Istar can only be done by persons over the age of 18, not under that age. Accordingly, if you provide your personal data through this website, you do so on the premise that you are over 18 years of age. In the event that Clàudia Istar verifies that, in violation of the aforementioned rule, personal data has been provided by a person under the age of 18, it will be immediately deleted.

Personal data of third parties other than the interested party must not be provided through this website. However, in the event that this is essential to carry out the request that justifies the supply of personal data, the person who does so assumes the responsibility of informing the owner of the personal data in advance of everything that is foreseen article 14 of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free movement of such data ( hereinafter, "RGPD") under the conditions established in the aforementioned provision.

In the event that, in order to properly carry out a request, you must provide personal data of persons under the age of 18, you guarantee to {company} that you are doing so in your capacity as the father, mother or legal guardian of the minor holder of personal data, also granting their express consent for the processing thereof. In this case, you must prove your kinship or guardianship by providing an official document, for example, a scanned copy of the family book.

2. File declared in accordance with Andorran legislation before the Data Protection Agency of the Principality of Andorra:

In compliance with what is required by Law 15/2003, of December 18, Qualified for the Protection of Personal Data (hereinafter, "LQDP"), and with the regulations that develop it, the users of this website are informed that any personal data provided to {company} will become part of a file owned by {company} duly registered with the Data Protection Agency of the Principality of Andorra.

This website is operated from the Principality of Andorra, and its terms of use are governed by the laws of the Principality of Andorra. The parties submit to the exclusive jurisdiction of the Andorran courts, which must resolve in accordance with the law in force in the Principality of Andorra.

3. Responsible for the processing of your personal data, representative of the European Union, and data protection delegate:

a) Responsible for the treatment:

The data controller is Clàudia Istar, the identification and contact details are detailed in section 1 of this privacy policy.

b) Data Protection Delegate:

Our Data Protection Officer is Clàudia Istar, who can be contacted at +376 640 614 and email address info@claudiaistar.com.

4. Purposes of the treatment, legal basis of the treatment and retention period of the personal data:

Clàudia Istar may process your personal data for the purposes described below:

a) Through the contact form that Clàudia Istar makes available on this website for you to make requests for information, inquiries or complaints, this entity will collect and process your personal data in order to be able to manage your request, as well as to carry out all the procedures and / or procedures necessary to give effect to this request. The legal basis for this processing of personal data is the consent that you will have expressed by checking the box next to the phrase "I have read and accept the privacy policy" that appears in the form that Clàudia Istar puts on its availability to this website. The supply of your personal data through this form is therefore voluntary, although if you do not provide your personal data, your request, query or claim cannot be processed. This consent can be revoked when you wish, although such revocation would also make it impossible to continue processing your request, query or claim.

Clàudia Istar will retain your personal data until the handling of your request for information, inquiry or complaint is complete. In the event that there is legislation that requires Clàudia Istar to keep your personal data in relation to this request for longer, or Clàudia Istar considers it necessary to do so for example to deal with possible claims from your party, Clàudia Istar will retain your personal data for said additional period. At the end of these terms, the personal data will be deleted.

b) Through the mechanisms that Clàudia Istar makes available on this website for online booking and/or purchase of its products and/or services, this entity will collect and process your personal data for the purpose of manage the reservation, purchase, shipping, delivery and payment procedures related to the reservation and / or sale made. The legal basis for this treatment of your personal data is the corresponding contract, through which you acquire the products and/or services. The supply of your personal data for this purpose is voluntary, although, if you do not provide the personal data, you will not be able to purchase the corresponding product or service through this website.

Clàudia Istar will retain your personal data until the completion of the reservation, purchase, shipping, delivery and payment procedures related to the reservation and/or purchase made. Subsequently, the personal data will be kept for as long as it takes to prescribe the legal responsibilities derived from the formalized contract, in accordance with the applicable legislation.

c) Through the "Register" section that Clàudia Istar makes available to you on this website, you will be able to register and therefore create a personal account which will prevent you from having to provide your personal data every time you make a reservation and/or sale and for you to consult and manage your reservations and/or sales more easily. The legal basis for this treatment of your personal data is the consent you will have expressed by checking the box next to the phrase "I have read and accept the privacy policy" that appears in the "Register" section t" that Clàudia Istar makes available on this website.

Clàudia Istar will retain your data during the provision of this service.

5. Other recipients, including service providers:

In the event that, in order to achieve the aforementioned purposes, it is necessary, your personal data may be transmitted to the following categories of recipients:

d) Service providers of Clàudia Istar who must process your personal data in relation to the purpose in question, which they will do according to the instructions of this entity and in accordance with its privacy policy and any security measures and appropriate confidentiality established by Clàudia Istar.

e) Third parties not related to Clàudia Istar, if it identifies, in good faith, the need to carry out the communication in question in order to: (1) comply with any law, regulation, legal process or governmental requirement in force applicable executive; (2) enforce the terms and conditions of the purchased product and/or service, including investigating potential violations; and/or (3) detect, prevent or otherwise address fraud, security or technical problems;

f) Competent public administrations, in the cases provided for by the Law and for the purposes defined therein.

g) Financial entities through which the management of collections and payments is articulated.

6. Rights in relation to your personal data:

In compliance with the LCPD, and its development regulations, Clàudia Istar informs you that to exercise your rights of access, rectification, deletion and opposition of your personal data, recognized in the aforementioned regulations, you will have to send a written and signed communication to the email address info@claudiaistar.com, to which you must attach a copy of your passport or other national identity document.

On the other hand, in accordance with the RGPD, if you are in the European Union, you have the right to obtain confirmation about whether Clàudia Istar is processing personal data concerning you, or not, to access your personal data, as well how to request the rectification of inaccurate data or, where applicable, request its deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected. Under the conditions provided for in the RGPD, interested parties may also request the limitation of the processing of their personal data or their portability, in which case Clàudia Istar will only retain them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their personal data. If you have granted consent for a specific purpose, you have the right to withdraw it at any time, without this affecting the legality of the treatment based on the consent prior to its withdrawal. In these cases Clàudia Istar will stop processing the personal data or, where appropriate, will stop doing so for that specific purpose, except for compelling legitimate reasons, or the exercise or defense of possible claims.

All the aforementioned rights can be exercised by sending a written and signed communication to the email address info@claudiaistar.com, to which you must attach a copy of your passport or other national identity document.

Faced with any violation of your rights, especially when you have not obtained satisfaction in their exercise, you can submit a claim to any control authority in the area of ​​the European Union in matters of data protection. You can also get more information about the rights that assist you by contacting these bodies.

7. Security:

Clàudia Istar guarantees that the processing it will carry out of your personal data is subject to the strictest duty of confidentiality, and that the necessary measures, both technical and organizational, have been established to guarantee the security of your data personal data and avoid its alteration, misuse, loss, theft and treatment and / or unauthorized access.

8. Changes in the Privacy Policy:

This privacy policy is subject to possible changes in accordance with applicable legislation at any time. In any case, any modification of this Privacy Policy will be duly notified to you so that you are informed of the changes made and, if applicable, can grant your express consent to these changes. Last updated: 01/03/2024

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